Shipping & Returns
Anything you need to know about shipping and returns.
Shipping Policy
We offer shipping to customers worldwide and strive to provide fast and reliable delivery. All orders will be processed and shipped within 2 business days from the date of purchase. We offer multiple shipping options, including standard and expedited shipping, and will provide you with a tracking number once your order has been shipped. Shipping costs will vary depending on your location and the shipping method you choose. Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the recipient. If you have any questions or concerns about your order or shipping, please do not hesitate to contact us.!
Return &
Exchange Policy
We want you to be completely satisfied with your purchase from Tote-ally Chic. If for any reason you are not happy with your purchase, we offer a hassle-free return and exchange policy. If you wish to return or exchange an item, please contact us within 10 days of receiving your order to initiate the process. We will provide you with instructions on how to return the item(s) to us. Please note that the item(s) must be returned in their original condition, with all tags and packaging intact. Once we receive the returned item(s), we will issue a refund or exchange according to your preference. Please note that shipping costs are non-refundable and that you will be responsible for the cost of return shipping. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.